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Janet Shu

Wireless maintenance: EECS RADIUS server

July 23, 2009 by Janet Shu

I plan to apply one patch on new RADIUS server tomorrow morning (July 23) at 9:30AM. It will take about 15 mins. I would like to schedule about 30 mins windows between 9:30-10:00AM.
This will affect wireless users only in BWRC and Par lab area. Please make your plan accordingly.

Thanks,
[Read more…] about Wireless maintenance: EECS RADIUS server

Filed Under: Resolved Incidents Services: Wireless Networking

Firmware upgrade: EECS border router

July 14, 2009 by Janet Shu

Tuesday July 14th at 7:00AM, we will be upgrading software on the EECS department border router. During the outage, all EECS networks will be disconnected from the Internet, including Soda, Cory, Sutardja Dai,BWRC, and portions of HMMB. The work should only take a few minutes,but we’re reserving a 30-minute window in case of problems.

Please plan accordingly.

[Read more…] about Firmware upgrade: EECS border router

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Network Maintenance for EECS network May 27th

May 27, 2009 by Janet Shu

We will sync network firmware and also upgrade the BootROM for one router in Soda 2nd floor (soda-server8810)on next Wed May 27,2009. We expect that there might be brief network outages between 6:00AM to 7:45AM.

This router serves several department servers and this will affect users who use network at that time. We regret any inconvenience this may cause. Please make your plans accordingly.
[Read more…] about Network Maintenance for EECS network May 27th

Filed Under: Resolved Incidents Services: Wired Networking

network maintenance for BWRC network

May 14, 2009 by Janet Shu

We will upgrade the new image code for two BWRC switches on this Thursday May 14,2009. There will be brief network outages from 7:00AM to 7:10AM.

This will affect users who use wired connection in the BWRC lab and some machines that are connected to summit226-1 switch. Wireless in BWRC will not be affected. This upgrade should take less than 2 mins.

We regret any inconvenience this may cause. Please make your plans accordingly.

Resolved as of 2009-05-14 07:03:00

Filed Under: Resolved Incidents Services: Wired Networking

Wireless Network Upgrade

April 8, 2009 by Janet Shu

Wireless nets (including AirBears) will be rebooted between 06:30-07:30am on April 8, 2009 for a code upgrade.
[Read more…] about Wireless Network Upgrade

Filed Under: Resolved Incidents Services: Wireless Networking

Wireless network outage

January 30, 2009 by Janet Shu

One of EECS switches requires to reboot On Jan 30 (Friday) at 6:00AM. This will affect EECS wireless services from 5-7 floors at Soda Hall. This rebooting should be less than 5 mins. Please keep your plan accordingly.

Resolved as of 2009-02-04 12:51:00

Filed Under: Resolved Incidents Services: Wireless Networking

Two EECS switches Offline Briefly for Maintenance

December 22, 2008 by Janet Shu

The EECS switches that are serving north east side of Soda 5th floor and of Soda 6th floor will all experience brief outages on Monday, Dec 22, 2008 beginning at 7:00a.m. due to system maintenance.

The wired network will be offline and users will experience a brief (less than 5 minutes) outage while the switch is rebooted to apply new operating system code. Since some wireless networking devices are also fed by those two devices, some of wireless users will experience a brief outage as well.

Resolved as of 2008-12-22 07:30:00

Filed Under: Resolved Incidents Services: Wired Networking, Wireless Networking

Unplanned network outage

November 21, 2008 by Janet Shu

At 16:34PM Friday afternoon, some subnets in Cory lost connectivity to Soda. The network recovered within 5 minutes. The border router indicated some errors; we are working closely with the vendor to find the root cause. If we need to replace any hardware to solve this issue we will announce the outage in advance.
[Read more…] about Unplanned network outage

Filed Under: Resolved Incidents Services: Wired Networking

BWRC switch replacement

July 31, 2008 by Janet Shu

We have replaced a failing chassis at the core of BWRC data infrastructure. The network services has been restored around 11:40am.

Resolved as of 2008-07-31 11:40:00

Filed Under: Resolved Incidents Services: Wired Networking

BWRC core switch back on service

July 23, 2008 by Janet Shu

Around 1:50pm this afternoon, BWRC core router can not pass the network traffic as the CPU load hit nearly 98%. However, the networks within BWRC remained functional.

SSH attack triggered the spin cycle during that time. This BWRC switch was back on services at 3:00pm.

Resolved as of 2008-07-23 15:00:00

Filed Under: Resolved Incidents Services: Wired Networking

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