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Department website, mailing lists, jabber offline

May 21, 2009 by Rob McNicholas

The department’s web server (www.eecs & www.cs), mailing list server (lists.eecs), and jabber server (jabber.eecs) all run on a Xen virtual cluster. After last night’s network failure was resolved around 2:30am, the Xen cluster failed to recover gracefully. These services had to be manually restarted this morning. Web and mailing list services were restored around 9:20am, and jabber was restored around 9:45am.

Staff are investigating why this occurred and how to prevent it from happening again.

Resolved as of 2009-05-22 09:30:00

Filed Under: Resolved Incidents Services: Department Webservice, Jabber, Mailing Lists

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We have 0 Active Incidents, and 0 Scheduled Maintenances noted.

IST Service Status

Outages to campus services are listed at berkeley.statusdashboard.com.

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