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Brief Interruption of Some IRIS Services

October 28, 2008 by IRIS Staff

The department website, Jabber and Sympa services were briefly interrupted this morning due to an issue with the cluster that provides them.

Each service was unavailable for a few minutes between 10:00 a.m. and 10:30 a.m. as the server cluster they run on was restarted. Restarting the cluster was necessary to alleviate a deadlock in the clustered file system used by the services.

My apologies for any inconvenience this has caused, I’m looking into how to avoid this situation in the future and bring more stability to the cluster.

Resolved as of 2008-10-28 10:30:00

Filed Under: Resolved Incidents Services: Department Webservice, Jabber, Mailing Lists

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Outages to campus services are listed at berkeley.statusdashboard.com.
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