The website and FTP server were only offline for about six minutes, but mail sent to lists handled by lists.eecs.berkeley.edu (Sympa) during the outage may have been delayed up to 45 minutes. I apologize for any inconveniences this may have caused.
The server hosting the department web and FTP services along with the one hosting the database used by Sympa went offline when they unintentionally lost their connection to the SAN during maintenance. The maintenance was last-minute and shouldn’t have caused any disruption, but it didn’t quite go as planned.
Hardware has arrived to allow us to make redundant connections to the SAN for these services which will make them more resilient in future situations like this one. We plan to have the hardware installed and in use soon.
Resolved as of 2008-10-08 19:20:00