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Cory Router Problems

September 24, 2008 by IRIS Staff

The main Cory Hall network router unexpectedly rebooted following a critical error. We’ve received at least one report of connectivity problems in Cory as of 1:15pm. Network staff are currently investigating the problem.

UPDATE

[2008-09-24 14:49:56 | Mike Howard]

The main router in Cory Hall suffered a critical error at 1:30pm and rebooted unexpectedly. Some people in Cory Hall are still experiencing connectivity problems. Extreme Networks TAC believes this is a software error related to the version of code we’re running. The Cory router will be hard rebooted at 3pm in an attempt to temporarily mitigate the symptoms. Hopefully this will result in only a brief outage to Cory and BWRC. Additional downtime will need to be scheduled outside of business hours to upgrade the code.


UPDATE

[2008-09-24 16:13:13 | Fred A Archibald]

We will schedule an early morning outage at a later date to update the router code, which is the permanent fix.

Resolved as of 2008-09-24 16:10:00

Filed Under: Resolved Incidents Services: Wired Networking

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IRIS Service Status

Green
We have 0 Active Incidents, and 0 Scheduled Maintenances noted.

IST Service Status

Outages to campus services are listed at berkeley.statusdashboard.com.

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