[2012-11-04 12:20:19 | Aaron Culich]
ANNOUNCEMENT Sutardja Dai Hall 11/3/2012, Saturday 3:00pm – 11:59pm
Equipment: sut3cp, sut5cp, sut6cp, sut8cp Location: Sutardja Dai Hall Date: 11/3/2012, Saturday Start: 3:00pm End: 11:59pm
Description: AirBears wireless network service was impacted yesterday. Starting around 3:00pm, the Dutardja Dai Hall MDC HVAC failed, resulting high temperature in the MDC that houses several captive portal (CP) servers. Due to the high temperature, the CP servers may have gone offline at the same time, or one by one over several hours, during which users who tried to authenticate to AirBears may not have been able to do so. PPCS was later contacted, dispatched, and restored the MDC to normal temperature. The offline CP servers were brought back online around mid-night.
If you continue to experience AirBears service issue, please contact IST Service Desk at 642-5800.
kevin wong IST-Telecommunications email@example.com
Resolved as of 2012-11-04 12:45:00