UPDATE
[2012-11-04 12:20:19 | Aaron Culich]
ANNOUNCEMENT Sutardja Dai Hall 11/3/2012, Saturday 3:00pm – 11:59pm
Equipment: sut3cp, sut5cp, sut6cp, sut8cp
Location: Sutardja Dai Hall
Date: 11/3/2012, Saturday Start: 3:00pm End: 11:59pm
Description:
AirBears wireless network service was impacted yesterday. Starting around
3:00pm, the Dutardja Dai Hall MDC HVAC failed, resulting high temperature
in the MDC that houses several captive portal (CP) servers.
Due to the high temperature, the CP servers may have gone offline at the same time,
or one by one over several hours, during which users who tried to authenticate
to AirBears may not have been able to do so. PPCS was later contacted,
dispatched, and restored the MDC to normal temperature. The offline
CP servers were brought back online around mid-night.
If you continue to experience AirBears service issue, please contact
IST Service Desk at 642-5800.
kevin wong
IST-Telecommunications
kwong@ack.berkeley.edu
Resolved as of 2012-11-04 12:45:00