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Instructional & Research Information Systems

CIFS Shares From home & project Unresponsive

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We are investigating reports that Windows/CIFS shares from home.eecs and project.eecs became unavailable around 3pm today.

UPDATE

[2023-03-16 8:45am | larsrohr ]

We are working with support for NetApp to resolve this issue.

UPDATE

[2023-03-16 12:25pm | larsrohr ]

While we continue to work with NetApp on this, we are aware of some (typically Linux) clients now experiencing NFS errors as well.

UPDATE

[2023-03-16 9:00pm | larsrohr ]

The issue with Windows shares from home.eecs and project.eecs continued throughout the day as our staff worked with NetApp support, and even Linux/NFS shares had some trouble between about 11am and 3pm, which caused trouble for a number of webservers.

As of 7:30pm, CIFS shares should be back to normal — all Windows shares should again be available.

Now that we’ve completed internal testing to be assured of service stability, we can resolve this incident.

Resolved as of 2023-03-16 7:30 pm