• Skip to main content
  • Skip to primary navigation
  • Skip to primary sidebar
  • UC Berkeley
  • Berkeley Engineering
  • EECS
Header Search Widget
IRIS

Instructional & Research Information Systems

  • About Us
  • Get Started
  • Get Help
  • FAQ
    • FAQ: Accounts
    • FAQ: EECS Slack
    • FAQ: File Storage
    • FAQ: Hardware
    • FAQ: MacOS
    • FAQ: Mail
    • FAQ: Mailing Lists
    • FAQ: Network
    • FAQ: Security
    • FAQ: Unix
    • FAQ: Web
    • FAQ: Windows
  • Services
    • Accounts
    • Backups
    • E-mail
    • EECS Login Servers
    • File Storage
    • Infrastructure
    • Mailing Lists
    • Network
    • Printing
    • Room Reservations
    • Security
    • Software
    • Unix
    • Web
  • Policies
  • Forms
    • System Registration/Update
    • Account Request Form
    • Network Problem Report
    • Project Storage Request
    • SSL Certificate Request
    • All Other Forms
  • Rates

CIFS Shares From home & project Unresponsive

March 15, 2023 by Lars Rohrbach

We are investigating reports that Windows/CIFS shares from home.eecs and project.eecs became unavailable around 3pm today.


UPDATE

[2023-03-16 8:45am | larsrohr ]

We are working with support for NetApp to resolve this issue.


UPDATE

[2023-03-16 12:25pm | larsrohr ]

While we continue to work with NetApp on this, we are aware of some (typically Linux) clients now experiencing NFS errors as well.


UPDATE

[2023-03-16 9:00pm | larsrohr ]

The issue with Windows shares from home.eecs and project.eecs continued throughout the day as our staff worked with NetApp support, and even Linux/NFS shares had some trouble between about 11am and 3pm, which caused trouble for a number of webservers.

As of 7:30pm, CIFS shares should be back to normal — all Windows shares should again be available.

Now that we’ve completed internal testing to be assured of service stability, we can resolve this incident.

Resolved as of 2023-03-16 7:30 pm

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

Primary Sidebar

IRIS Service Status

Yellow
We have 0 Active Incidents, and 1 Scheduled Maintenance noted.

IST Service Status

Outages to campus services are listed at berkeley.statusdashboard.com.
  • About
  • Contact
  • Privacy
  • Accessibility
  • Nondiscrimination

© 2022–2025 UC Regents  |  Log in