Due to the Winter Holiday, Energy Curtailment, and New Year’s Holidays,
the Berkeley campus is officially closed for the period Thursday,
December 24 to Friday, January 1st, reopening on Monday, January 4, 2015.
All departmental computing servers will remain on and should be available
during the break, but there will be no staff on site to provide any
computing support or handle any requests. Automatic monitoring systems
will alert staff to critical infrastructure problems, and any such
problems will be dealt with on a best-effort basis. IRIS staff will
be taking advantage of the holiday to do maintenance on some systems
which will result in scattered outages, but any such downtime will be
separately announced and posted on the IRIS website.
The IRIS Helpdesk will close early at 3pm on Wednesday December 23,
and will reopen on Monday January 4. Problem reports can be left on the
Helpdesk voice mail (510-642-7777) or emailed to help@eecs, but staff
may not receive or reply to these messages until January 4.
Requests for new IRIS accounts that are received after 3pm December 23
will be processed on January 4, 2015.
During the break, Instructional labs will be locked, but the main servers
will remain online (imail.eecs, inst.eecs, cory.eecs, and
fileservice.eecs). Instructional support staff will occasionally monitor
inst@eecs email over the break. If you are unable to contact inst@eecs,
you can leave a message at 510-643-6141. Please be aware, though, that
staff may not be able to respond or reply to messages until January 4.
We recommend that all desktop computers be shutdown during the Energy
Curtailment Period. If your Windows computer needs to stay on during
the break, we recommend that you check with your system administrator to
ensure that Automatic Updates are enabled with the option “Automatically
download the updates and install them on the schedule that I specify”
with a daily update schedule.
Computing support staff will be monitoring their email when possible,
so please use standard email addresses to report any urgent problems. As
Instructional Computing Environment: inst@eecs
Research / Staff Computing Environment: help@eecs
Enjoy your holiday break!