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Rob McNicholas

Mail List Server Maintenance, March 23 8pm-12am

March 23, 2016 by Rob McNicholas

The Department’s Mailing List server lists.eecs.berkeley.edu wlll be down for maintenance Wednesday, March 23rd at 8pm for a major upgrade. The [Sympa](http://www.sympa.org/) mailing list software will be upgraded from version 5.4.5 to the most current version, 6.2.14.

We hope the upgrade will be completed by 10pm but are scheduling extra time in case of unexpected problems.

Mailing list owners and editors may wish to review the [Sympa release notes](http://www.sympa.org/distribution/latest-stable/NEWS) for a summary of changes.
[Read more…] about Mail List Server Maintenance, March 23 8pm-12am

Filed Under: Resolved Incidents Services: Mailing Lists

Scattered Service outages tonight, Feb 17, 6-7pm

February 17, 2016 by Rob McNicholas

Critical RedHat Linux operating system patches have been released which require system reboots. Starting at 6pm Wednesday, Feb 17, IDSG will be patching and rebooting affected servers. The following IRIS services will experience brief outages of 10 minutes or less between 6pm and 7pm.

* Department web services (www.eecs, www.cs, apps.eecs, and all IRIS-hosted project websites)
* Department mailing list services (lists.eecs.berkeley.edu)
* Department wiki service (wiki.eecs.berkeley.edu)
* Department ftp server (ftp.eecs / ftp.cs.berkeley.edu)
* Department jabber/xmpp service (jabber.eecs.berkeley.edu)
* IRIS website (iris.eecs.berkeley.edu)

Resolved as of 2016-02-17 18:13:00

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

lists.eecs maintenence, Feb 10, 6pm

February 10, 2016 by Rob McNicholas

The department’s mailing list server lists.eecs.berkeley.edu will be briefly unavailable tonight starting at 6pm, when it will be restarted to complete installation of some operating system patches.

In addition, message archiving will be temporarily disabled beginning at 5pm in order to migrate our mailing list archives to our new storage server. After the restart, list archiving will resume and all previously-delivered messages will be archived.

We expect the server to back in service no later than 6:15pm.

[Read more…] about lists.eecs maintenence, Feb 10, 6pm

Filed Under: Resolved Incidents Services: Mailing Lists

Repo Service Down for Memory Upgrade

February 5, 2016 by Rob McNicholas

The [Department’s Repo service](https://repo.eecs.berkeley.edu) will be offline Friday February 5 from 8am-10am for a memory upgrade. The server hosting this service has been performing poorly lately due to insufficient memory. Staff will be installing additional memory modules into this server to improve performance.

Resolved as of 2016-02-05 09:03:00

Filed Under: Resolved Incidents Services: Repo Service

Dept Webserver Maintenance, Feb 3 8pm

February 3, 2016 by Rob McNicholas

The Department website www.eecs.berkeley.edu will be undergoing maintenance beginning Feb 3 at 8pm. Operating system patches will be installed which require a server restart. We will also be migrating department website content to the new fileserver at this time. We expect the outage to last no longer than 10 minutes.

Resolved as of 2016-02-03 20:06:00

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server

Linux Server Patching, Jan 14th 9pm-10pm

January 12, 2016 by Rob McNicholas

A number of IRIS services will experience brief outages Thursday January 14th between 9pm and 10pm while they are restarted after patching. These include:

* www.eecs.berkeley.edu
* lists.eecs.berkeley.edu
* jabber.eecs.berkeley.edu
* wiki.eecs.berkeley.edu
* apps.eecs.berkeley.edu


We expect each service to be down for at most 10 minutes.

Resolved as of 2016-01-14 21:28:00

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

IRIS Account Request Form out of service

January 7, 2016 by Rob McNicholas

The IRIS form for requesting a new account is currently out of service due to an incompatibility with the recently-upgraded campus ldap service.

We are in the process of migrating this application to a new server and expect the migration to be complete by January 15.

Until then if you need a new IRIS account, please contact [the IRIS helpdesk](https://iris.eecs.berkeley.edu/help) who will assist you in submitting a request.
[Read more…] about IRIS Account Request Form out of service

Filed Under: Resolved Incidents Services: IRIS Website

Various IRIS Services Down for patching, Wednesday, 6pm

December 23, 2015 by Rob McNicholas

Routine RedHat Linux operating system patches have been released which require system reboots. Starting at 6pm Wednesday, Dec 23, IDSG will be patching and rebooting affected servers. The following services will experience brief outages of 10 minutes or less between 6pm and 7pm.

Department web services (www.eecs, www.cs, apps.eecs, and all IRIS-hosted project websites)

Department mailing list services (lists.eecs.berkeley.edu)

Department wiki service (wiki.eecs.berkeley.edu)

Department ftp server (ftp.eecs / ftp.cs.berkeley.edu)

Department jabber/xmpp service (jabber.eecs.berkeley.edu)

IRIS website (iris.eecs.berkeley.edu)
[Read more…] about Various IRIS Services Down for patching, Wednesday, 6pm

Filed Under: Resolved Incidents Services: Department Webservice, FTP Server, IRIS Website, Jabber, Mailing Lists, Wiki Hosting

EECS Website Problems

December 1, 2015 by Rob McNicholas

After the scheduled maintenance on our fileserver this evening, our web server is having problems reading files from the server, causing outages to many web pages. Staff are working on the problem.
[Read more…] about EECS Website Problems

Filed Under: Resolved Incidents Services: Department Webservice

IRIS Roster & Network Apps brief outage, Nov 23 7pm

November 23, 2015 by Rob McNicholas

The application server hosting the IRIS Roster and Network applications will be down for maintenance starting at 7pm on Monday, Nov 23. Operating system patches will be installed and the server rebooted. Service is expected to resume by 7:15pm.

Resolved as of 2015-11-23 19:22:00

Filed Under: Resolved Incidents Services: IRIS Website

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