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NetApp fileserver downtime in preparation for upgrade – Phase I: Monday, June 10, 6-8pm

June 3, 2019 by Pathma Venasithamby

NetApp filers are due for their 4 year refresh cycle. Work on this has commenced, with new NetApp hardware on site. New filers are going to be added and data migration will occur some weeks down the road. While most of the work will be non-disruptive, some elements will be disruptive.

The first of this will happen on 10th June Monday, and the scheduled downtime will be from 6-8pm, to incorporate some network changes. All NFS and CIFS access to the filer (home and project storage) will be down during that time.


UPDATE

[2019-06-10 8:30pm | Pathma Venasithamby]

The work on subnet changes completed ahead of schedule, so NFS and CIFS access was restored early. Some additional work on migrating of a NetApp root volume failed, and required extra time to run verification tests; staff will be following up with NetApp support tomorrow.

Resolved as of 2019-06-10 7pm

Filed Under: Resolved Incidents Services: Home Directory Storage, Project Storage

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