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Computing Support During 2010 Spring Curtailment

March 19, 2010 by Rob McNicholas

March 22nd to March 25th comprises the Spring Curtailment period, and March 26th is Caesar Chavez Holiday. All administrative offices on campus will be closed, and staff are required to take furlough days during the curtailment period.

All departmental computing servers will remain on and should be available during the break, but there will be no staff on site to provide any computing support or handle any requests. Automatic monitoring systems will alert us to critical infrastructure problems, and any such problems will be dealt with on a best-effort basis.

The EECS Department’s Computing Helpdesk will be closed beginning March 22, and will reopen on March 29th. Problem reports can be left on the Helpdesk voice mail (2-7777) or emailed to help@eecs, but staff may not receive or reply to these messages until the 29th.

For information about Instructional labs and services, please [see the notice posted on their website](http://inst.eecs.berkeley.edu/notices.html#spring-break).

We recommend that all desktop computers be shutdown during the Curtailment Period, but check with your IT support person to be sure.

Computing support staff may be monitoring their email when possible, so please use standard email addresses to report any urgent problems. As a reminder:

* Instructional Computing Environment: inst@eecs
* Research / Staff Computing Environment: help@eecs

Filed Under: News

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