Outlook

This FAQ gives a step by step guideline on how to configure Outlook for your Berkeley bMail account.

You will first need to be sure that your bMail account has IMAP enabled, and that you have created a bConnected Key.

• Enable IMAP in your Gmail settings
• How to create a bConnected Key

• Quick Settings
• Setting up bMail in Outlook
• How do I Configure Manual Settings in Outlook 2007/2010?
• Setting up LDAP autocomplete for Outlook
• How do I backup my IMAP e-mail to my local drive in Outlook?

Quick Settings

For those of you who already know how to set up Outlook, the general settings are:

• INCOMING SERVER: imap.gmail.com port 993 (use SSL)
• OUTGOING SERVER: smtp.gmail.com port 465 (use SSL)
• USERNAME: username@berkeley.edu (not just “username”)
• PASSWORD: your bConnected Key

You may need to enable insecure apps through bmail by logging in here using your @berkeley.edu email address. More info can be found here.

If your @eecs.berkeley.edu or @cs.berkeley.edu address is set up as an Alias for your bMail account, you can also use that as the USERNAME, above.

Note that IRIS account holders can also use the following alternate outgoing SMTP server:

• ALT OUTGOING SERVER: gateway.eecs.berkeley.edu port 587 (use SSL)
• USERNAME: username (IRIS username, e.g. “larsrohr”)
• PASSWORD: your IRIS Windows/LDAP password

Setting up bMail in Outlook

1. Start Outlook.
2. If this is the first time you started Outlook, the Add New Account window may automatically open. Otherwise go to 
   File -> Account Settings… click New… (E-mail account)
3. In the Add New Account window, enter your full E-mail Address. You may also be prompted to enter your Full Name and bConnected Key (as Password). Then click Next: 
   
4. Outlook will attempt to auto-discover your email server settings. If successful, you should be prompted to enter your username for the Server: imap.berkeley.edu. Enter username@berkeley.edu for bMail accounts (not just “username”), along with your bConnected Key. 
   
5. Note that you may be prompted for your credentials twice, as Outlook attempts to send a test message — once to authenticate to your incoming server (gmail imap connection), and once to authenticate to your outgoing server (gmail smtp connection).
6. You should be presented with a Congratulations dialog, indicating that your IMAP e-mail account is successfully configured. If not, see manual settingsbelow.

How do I Configure Manual Settings in Outlook 2007/2010?

1. If your settings are not properly auto-discovered, or you otherwise need to manually configure Outlook, be sure to enter imap.gmail.com as incoming (IMAP) server, and smtp.gmail.com as outgoing (SMTP) server,username@berkeley.edu as your user name, and use your bConnected Key as password.
2. Then click on More Settings, and go to the Advanced tab. Make sure the settings are as shown (as listed above, under Quick Settings):
3. Go to the Outgoing Server tab, and make sure that “My outgoing server (SMTP) requires authentication” is checked, and “Use same settings as my incoming mail server” is selected:
4. Click OK and Finish.