Instructional and Research Information Systems 
Annual Report
2001-2002
Huapei Chen
Director, EECS Computing
July 15, 2002 

•	IRIS

i.	IRIS web services officially launched.  This will serve as the general EECS computing gateway, as well as informational and help documents archival/storage.  It offers extensive search functions for users within all EECS computing support groups.
ii.	EECS layer-2 multi-gigabit connection to campus deployed.
iii.	EECS network node bank agreement with CNS signed.
iv.	EECS town hall meetings instituted on a regular basis.
v.	EECS helpdesk services expanded (one per building and extended hours), quality of services have improved, usage increased, general feedback is encouraging.
vi.	Responsible for the planning and design of HMMB and CITRIS II buildings networking and computing infrastructures, as well as CITRIS@Cory project in related areas.
vii.	EECS FYG laptops purchased.  Periodic purchase programs with additional discounts were negotiated for all EECS users throughout the year.

•	IDSG
•	Networking

i.	EECS 802.11b network expanded to more than 600+ registered devices.  Upgrade to 802.11a is delayed.  Compatibility with UC Airbears services is still been examined.
ii.	Decisions have been made to do a network infrastructure overhaul, starting 7/1/02.  Proposals for cost recovery were made and approved by campus recharge committee and EECS user community.  A new hardware vendor has been selected.
iii.	A comprehensive EECS network security proposal was made, which consisted of new networking infrastructure with advanced port based management, instruction detection service deployed which is compatible with the UCB production server, deployment of EECS firewall, and deployment of VPN service.  The actual deployment of last two will commence next fiscal year, although work has been done to identify requirements and specifications, as well as selection of vendor platform.
iv.	Hired an additional PAII to assist with day-to-day EECS network operations.

•	Infrastructure

i.	Major cost reductions for disk spaces and backup services are proposed for FY02-03.
ii.	Deployed second version of roster database which included additional features, integration with EECS LDAP service, and advanced billing and view functions.
iii.	Started internship program (01/02 – 12/02) for Alexander Brown as the new manager for CUSG.
iv.	Started the internship program (01/02 – 12/02) for Rob McNicholas as the project lead of an “infrastructure application development” project where roster database is officially merged into the overall “data-warehouse” concept and deployment.   The project started 1/1/02, originally consisted of Rob, Milan, and Vadim.  However, due to internal conflict and diversion of development, the project was revised by June/02, Vadim was taken out of the project, and recruited John Keller, a full time FTE with ACG, on ½ time basis.  This resulted in a ½ fte saving for the department.  More defined deliverables are set up for ADG.
v.	A staff in IDSG, who did not pass her 6 month probation, was given an extension of probation, and still found not satisfactory, was let go.  Due to current budgetary concerns, this position (PAII) was not advertised at this time.  The main responsibility, Windows SWW and maintenance, is reassigned within existing IDSG staff.
vi.	Worked with the vendor to resolve a NetApp bug that was causing EECS repeat service outages.  The side effect is that EECS was able to purchase, at considerable discount, a cluster setup, which is expected to be fully deployed by beginning of FY02-03 to offer higher availability and capacity for EECS.  Plans for phasing out obsolete and unsupported old storage have been deployed.
vii.	Plans for upgrading production LDAP and IMAP services have started, additional hardware have been purchased to allow much more reliability and expandability for our users, as well as additional server side functions.  
viii.	EECS calendaring service is now officially integrated with UCB CalAgenda service.

•	Budgetary and administrative

i.	IDSG’s billing profile has increased, income and expenditures are on target.
ii.	Issue with administrative assistant on disability has been resolved.  Hired an additional AAII assistant to provide billing and recharge support.

•	CUSG
•	Contracted Support

i.	Management changed.
ii.	Issues with staffing scheduling have been resolved to satisfaction.  This increased overall productivity and team-work.
iii.	External contractor, OPT, has been found to not meet our expectation and requirement.  The contract was terminated as of 6/30/02.  Currently working with campus Procurement to resolve the remaining outstanding “credits” EECS has with the vendor.  It is not expected to be honored, and will be written off as “bad assets” for FY00-01 budget.
iv.	CUSG has taken up the support of windows contracts by gearing up its staffing.  A full time staff is hired to expand the internal Linux/UNIX expertise so that some existing staff can be reallocated properly; two students have been hired on full time basis during the summer sessions.   Another full time staff might be needed in the near future.
v.	Full back-end services have been implemented to offer automated preventive maintenance services for Windows systems.  Work is being done for UNIX clients.
vi.	Automated system remote installation services have begun.
vii.	Advanced monitoring system has been setup.  Currently the service is offered only for servers, it will be extended to desktops in the future.
viii.	Customer survey has been drafted and sent out to EECS users.
ix.	New contracts were added, which was able to offset some of the losses it suffered due to outsourcing.  Increase in Linux/UNIX contracts is encouraging.
x.	Obsolete and insecure services have been phased out.

•	Budget

i.	Budget continues to improve.  Forecast to end FY01-02 with $40K+ surplus.  This will be used to pay down the deficit, reducing it to $480K.

•	ISG

i.	Major lab upgrades (totaling $140K):
•	Upgraded CS152 lab - 16 PCs in 119 Cory.
•	Upgraded Multimedia lab - 6 Macs, network, software in 111 Cory.
•	Installed CS3 UNIX lab - 35 SunRays and E280R server in 349 Davis.
•	Doubled Instructional students quotas and tape capacity.
•	Add two new Intel servers with Intel donations.
•	Add 2 Sun E420 servers for backend programming.
ii.	Supported "Nomadic" wireless laptop curriculum for CS60/CS169
iii.	Developed Instructional software WEB site and CD, handed out 1000 CDs.
iv.	Successfully converted Instructional WinNT domain into EECS Win2K domain.
v.	Upgraded Instructional UNIX home directory server with INTEL donation.
vi.	Instructional budget realized an estimated $40K deficit by end of fiscal year.

•	ESG

i.	Hired Tom Oberheim as PDE.  Tom will serve as the high level technical liaison between Instructional electronic and engineering support, EECS faculty and external vendors in the general design and research of next generation Instructional electronics and engineering needs.
ii.	Redefined ESG’s support for tier 1 EECS AV services.
iii.	Recovered most of the recharge deficit for the previous fiscal year, although recharge reporting and billing is still not up to requirement.
iv.	Refreshed EECS conference rooms AV hardware platforms.  Set up a couple of new AV installations in EECS/CITRIS.
v.	Participated in the deployment of NSC (EE150) lab.  Relocated and consolidated a number of other instructional labs as part of the work for CITRIS@CORY project.
vi.	Received an Agilent equipment grant.